In order to ensure that our customers receive products of the highest quality possible, it is important to secure our production process. This is done on the basis of the well known ISO 9001 standard for quality management and in addition to that according to the stricter ISO/TS 16949, a standard for quality management specifically for the automotive industry. This is required as HE Tubing delivers products to the OEM automotive market.
HE Tubing also attaches importance to the environment and the health and safety of the employees (EHS). During all our processes attention is paid to the impact they may have on their surroundings, and the negative effects and risks are reduced as much as possible. This is amongst others done by supplying PPE’s and by defining the management of environmental risks in an environmental management plan, as is described in ISO 14001.
ISO 9001: 2008
ISO 9001 is an international standard for quality management. ISO 9001 can be used to determine whether the organisation is able to meet the requirements of the customers, the rules and regulations applicable for the product and the requirements of the organisation itself. In addition these requirements form a good starting point for the organisation and structure of a quality management system. Simplified the ISO 9001 can be described as:
- Say what you do
- Do what you say
- Prove it
The Plan-Do-Check-Act (PDCA) cycle is the operating principle of all ISO management systems standards, including ISO 9001. By following this cycle, the organisation’s effectiveness can be effectively managed and continually improved.
ISO 14001: 2004
With the aid of an environmental management system according to the ISO 14001 standard, environmental risks of the business operations can be controlled and can, if possible, be reduced. The ISO 14001 system is created in such a way that it can be integrated seamlessly with ISO 9001. The environmental risk analysis is the most important part of the standard. During this analysis HE Tubing has determined what the environmental risks are for all forms of possible pollution by the company, directly or indirectly. Based upon this analysis the control measures are adopted, which are incorporated in the environmental management plan.
New versions of the standards ISO 9001 and ISO 14001 are published at the end of 2015, which will incorporate some major changes. Where applicable these changes will be taken into account by HE Tubing. A transition period of maximum three years after the publication of the new standards is adopted to apply the changes.
ISO/TS 16949: 2009
The technical specification ISO/TS 16949:2009 aligns and supersedes existing US, German, French, and Italian automotive quality system standards within the global automotive industry. It specifies the quality system requirements for the design/development, production, installation, and servicing of automotive-related products. The standard is based upon ISO 9001 and was prepared by the International Automotive Task Force (IATF) harmonising the country-specific regulations of Quality-Management-Systems.
The goal of the standard is to improve the system and process quality in order to increase the customer’s satisfaction, to identify problems and risks in the production process and the supply chain, to eliminate the causes of these problems and to examine taken corrections and preventive measures for their effectiveness. The focus lies not on the discovery, but on the avoidance of errors.